Common questions
Open a question for the answer and a link to the full guide.
Why has my leveling stopped?
Choose your first job at 15 and second job at 60. At level 120, fill the EXP bar to 99.99% for Master or Hero promotion. Promotion guide.
Why does the Quest panel say “Reach level”?
The next quest is level-locked. The helper can farm a previously completed objective while you level. Auto-questing.
How do I stop auto-questing?
Click the Quest panel again. Manual movement also stops automatic navigation.
Where did my pet drop go?
Eligible monster pets are credited directly to Pet Dex. Open it and click an occupied storage slot to withdraw a pet. Pet guide.
Can I awaken a weapon or shield?
Yes. Regular awakening supports helmets, suits, gauntlets, boots, weapons and shields. New two-handed weapon rolls double positive values except HP, MP and FP. Awakening rules. Eligible weapons also have a separate Stat Wheel.
Can I pierce my armor?
Ordinary gear piercing is disabled. Pet beads and Ultimate gems are separate systems. Piercing rules.
My upgrade failed and the item vanished
Normal upgrades on items already at +3 or higher can destroy them without protection. Ultimate and accessory upgrades use different protection items. Upgrade guide.
Why did one +10 armor piece not give me a +10 set bonus?
The shared bonus uses the lowest +N among your four main armor pieces. Set bonuses.
Auto Sell sold a drop I wanted
The Drop Filter sells picked-up eligible gear whose required level is below the floor for its rarity. Turn filtering off or lower that rarity's floor before continuing. Auto Sell settings.
Where is my beta reward?
Check your mailbox if your bag was full. Launch rewards are recorded separately and are not delivered during beta. Beta rewards.
The Sigil Crown gate stays shut
Reach 100 charge, then have a living teammate interact with your team's gate. Wait for it to lower before entering. Tower guide.
Where do I get level-140 Manaya gear?
Somaria Hard or Expert drops armor; Lakan Hard or Expert drops weapons. Craft selected armor from the three Normal-dungeon materials, or weapons from Lungorthin Hard/Expert Essence, at Marche in Flaris. Drops and crafting.
We cleared a dungeon but got nothing
The new party dungeons can award zero rare rewards. Materials have three independent 6% drop tests per party clear; finished gear has a 3% test per distinct item and a three-item cap. If something drops, choose Roll or Pass and check your mail for won items. Reward rules.
I bought a Dungeon Pass but still have two entries
Collect Dungeon Pass (7 Days) from your mail and use it to activate the bonus. It grants one extra daily entry to each eligible non-timed dungeon for seven days; renewing extends time rather than stacking the bonus. Pass guide.
Terms
| Term | Meaning |
|---|---|
| Penya / Perin | Money; Perins are currency items |
| Master / Hero | Promotion tiers after your second job; Hero starts at 121 and reaches 140 |
| Awakening | Random options on supported equipment |
| Rarity | Common through Mythic tier on an item |
| Wheel | Weapon progress earned from kills |
| Pet Dex | Monster-pet collection and storage |
| +N | An item's upgrade level |